Privacy Policy
Operated by Known by One LLC. We’re committed to keeping your data safe and being transparent about how we use it.
FreeSVGConverter.com (“we,” “our,” or “us”) is operated by Known by One LLC. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.
Account Information
- Email address
- Name (optional)
- Authentication credentials
Usage Data
- Images uploaded for conversion
- Conversion history
- Credit usage
Payment Information
Payment processing is handled by Stripe. We do not store credit card numbers or sensitive payment information on our servers.
- To provide our image vectorization services
- To manage your account and credits
- To process payments via Stripe
- To send service-related communications
- To improve our services
We use industry-standard security measures to protect your data:
- Data is encrypted in transit using SSL/TLS
- Files may be stored on Cloudflare R2 for processing and delivery
- User data is stored in Google Firebase with appropriate security rules
- We regularly review and update our security practices
We retain personal data and uploaded or generated files only as reasonably necessary to operate the service, deliver files, support users, prevent abuse, resolve disputes, and meet legal or technical obligations. Retention can vary by data type, account activity, operational need, provider behavior, and backups.
- Uploaded images and converted SVGs may remain available while needed for processing, delivery, troubleshooting, or service operation.
- Account and transaction records may be retained while an account is active and afterward where reasonably required for legal, accounting, fraud-prevention, or dispute-resolution purposes.
- You may request deletion through the contact details below. Requests may be subject to legal, security, backup, and operational exceptions.
We use the following third-party services:
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
California residents have additional rights under the CCPA. You may request information about data collection, opt-out of data sales (we do not sell data), and request deletion of personal information.
Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
We may update this privacy policy from time to time. We will notify you of any material changes by email or through a notice on our website.
For privacy-related questions, please contact us at support@freesvgconverter.com. You may also use this address to request access to, correction of, or deletion of your personal data.
Known by One LLC — FreeSVGConverter.com