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Privacy Policy

Effective Date: January 1, 2025

Operated by Known by One LLC

1. Introduction

FreeSVGConverter.com ("we," "our," or "us") is operated by Known by One LLC. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.

2. Information We Collect

Account Information

  • Email address
  • Name (optional)
  • Authentication credentials

Usage Data

  • Images uploaded for conversion
  • Conversion history
  • Credit usage

Payment Information

Payment processing is handled by Stripe. We do not store credit card numbers or sensitive payment information on our servers.

3. How We Use Your Information

  • To provide our image vectorization services
  • To manage your account and credits
  • To process payments via Stripe
  • To send service-related communications
  • To improve our services

4. Data Storage and Security

We use industry-standard security measures to protect your data:

  • Data is encrypted in transit using SSL/TLS
  • Images are stored securely on Cloudflare R2
  • User data is stored in Google Firebase with appropriate security rules
  • We regularly review and update our security practices

5. Data Retention

  • Uploaded images: Deleted after 24 hours
  • Converted SVGs: Available for 24 hours for download
  • Account information: Retained while your account is active

6. Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing
  • Firebase: Authentication and database
  • Cloudflare R2: Image storage
  • Replicate/Recraft AI: Image vectorization
  • Vercel: Website hosting

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

8. California Privacy Rights

California residents have additional rights under the CCPA. You may request information about data collection, opt-out of data sales (we do not sell data), and request deletion of personal information.

9. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through a notice on our website.

11. Contact Us

For privacy-related questions, please contact us at:

Known by One LLC
Email: support@freesvgconverter.com
Website: FreeSVGConverter.com